Covid 19 Policy - Orlando Swim with Dolphin Tickets and Tours

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The way we will operate this summer is significantly different from what we are all used to as we adapt to the new landscape created by COVID-19. While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. Please, read this page fully to ensure the best experience possible as you plan your visit and join us. Also, be sure to review important updates to our Operating Schedule.

Working Together to Avoid COVID-19

The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Dolphin facility healthy and safe.

Guest Responsibilities

Wear face coverings per CDC guidelines
Submit to temperature check at arrival
Wash hands often with soap and water
Avoid touching your face
Maintain appropriate (6 ft.) distance from others not in your travel party

Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Here are the specific steps we’re taking in accordance with state and federal guidelines.

Face Coverings

Required face coverings for park personnel and guests alike.

Temperature Checks

Checking every guest and employee upon entrance.

Hand Cleansing

Asking everyone to wash hands often with soap and water.

Hand Sanitizer

Providing sanitizer stations throughout the park.

Social Distancing

Requiring social distance of six feet between your party and others.

Limiting Capacity

Limiting the number of guests to facilitate social distancing.

Sanitizing Teams

Performing enhanced sanitizing throughout the day on high-touch surfaces and rides.

Education & Training

Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.

While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Detailed Safety Measures & Frequently Asked Questions

Can’t find the answer to your question? Please e-mail us and we will assist you.

St. Augustine Swim with Dolphin Tickets and Tours

Important advise to dolphin lovers:

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